5
Big Apple Automotive - US-18

I went to Big Apple Automotive today for a smog check, and it couldn't have gone better. Everyone was friendly and professional. It was nice & clean. I was there exactly the amount of time estimated over the phone when I called in advance. I will definitely go here next time I need a smog check.

5
Big Apple Automotive - US-18

As a single mother of 3 kids, I have run into problems with many other automotive shops trying to take advantage of my lack of automotive knowledge. However, Big Apple Automotive was the complete opposite. They went above and beyond in servicing my car and explaining to me what they were doing and why they had to do it. The owner gave me personalized attention and I will be coming back for years to come!

5
Big Apple Automotive - US-18

No need to go anywhere else! I loved how friendly and knowledgeable the staff was, this isn't your run of the mill auto repair shop. i brought in my 05 Camry and she runs perfectly now. I've found a home for all my auto repairs Thank you Big Apple Automotive !

5
Big Apple Automotive - Bear Valley

One of the best shops you will find

5
Big Apple Automotive - Bear Valley

Excellent Work! Professional! Honest! We trust them with our cars, through & through! Thank you Big Apple Automotive! :)

5
Big Apple Automotive - Bear Valley

I think that Aplle Valley Automotive is a first class, old school business. Top quality service with fair and very reasonable pricing!

5
Big Apple Automotive - US-18

I love this Repair Shop the father and son are the greatest a friendly place

5
Big Apple Automotive - Bear Valley

Wonderful place:)

5
Big Apple Automotive - US-18

I chose Big Apple because they were polite on the phone, they offered financing, and I would get a discount for being a AAA member.The office/waiting area was really clean and tidy. The receptionist was very polite, kept me up to date with my car, and always had a smile on her face. I came in to Big Apple to get my alternator replaced and they did it under 2 hours. I had my mom wait with me and we just walked across the street to the Del Taco for lunch. I gave the receptionist my number in case we weren't back before my car was done.The owner was warm and direct with everything without being rude. The mechanic I talked to after my car was finished (I really wish I remembered his name) was very nice and knowledgeable as well. Everyone I came in contact with at Big Apple was so nice and professional.I got my car back and she drove beautifully. Everything felt so right after they did work on her. I'm extremely protective of my car and I would definitely take her back to Big Apple. They're all the way out there on Highway 18 in Apple Valley but the drive from Victorville is so worth it to me! They told me everything else looked good and they just had to replace my alternator. I feel like a lot of other places would have found more "problems" just to get more money out of you. Maybe that's just my experiences...The only negative I can think of is that the building was a bit hard to spot at first. It's behind the Bank of America and I was expecting it to be closer to the street. If you know the shop is behind the bank, then it's easier to find.

5
Big Apple Automotive - Bear Valley

Got a free check up, very nice people. Will update after they work on my car next week.

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